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Contact UsReviewing Lens Results
ExplanationAfter a Lens runs, review its results from the keyword’s Events page. The dashboard focuses on the events that match the selected Lens, so the most useful review loop is to compare those events against the broader keyword event list and adjust the prompt when the match quality is off.
Where Lens results appear
- Go to Keywords
- Open the keyword the Lens belongs to
- Use the Lenses card on the keyword’s Events page
- Select the Lens you want to review
The event list switches to results for that Lens. Each result shows the source platform, timestamp, author details when available, snippet, full content dialog, read/unread controls, and a link to the original post when one is available.

What to check
- False positives: events in the Lens-filtered list that do not match your intent
- Missed matches: relevant keyword events that are not appearing when the Lens is selected
- Prompt drift: wording that matched last week but no longer describes the conversations you care about
- Routing fit: whether the Lens is sending notifications to the right channel for the events it keeps
Adjust prompts over time
Your initial prompt is a guess. After running a Lens for a few days:
- Select the Lens and review the matching events
- Clear the Lens selection and scan recent keyword events for missed matches
- Add clearer inclusion or exclusion criteria to the prompt
- Save the Lens and run it again
Patterns I’ve noticed
- Short, vague posts often need more explicit prompt criteria because there is less context to evaluate
- Long, detailed posts are easier to classify when your prompt names the exact intent you care about
- Posts with explicit language such as “I recommend switching to…” are easier to catch than implied comparisons
- Sarcasm or ambiguity often needs examples and exclusions in the prompt
Where to go next
- Writing effective prompts: improve classification accuracy
- Managing lenses: configure start/stop and notification routing per Lens