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Contact UsRoles and Permissions Reference
ReferenceThe roles available in Messijo organizations and the permissions each role grants. For instructions on inviting team members, see Inviting Team Members.

Organization roles
Messijo supports three roles within an organization: Admin, Write, and Read. The role selector uses Write, while the team member badge may display that role as Edit. Each role has a different level of access to organization settings, configurations, and data.
Permissions matrix
| Capability | Admin | Write/Edit | Read |
|---|---|---|---|
| View events and dashboard | ✅ | ✅ | ✅ |
| Filter and export events | ✅ | ✅ | ✅ |
| Create keywords | ✅ | ✅ | ❌ |
| Edit keywords | ✅ | ✅ | ❌ |
| Delete keywords | ✅ | ✅ | ❌ |
| Create Lenses | ✅ | ✅ | ❌ |
| Edit Lenses | ✅ | ✅ | ❌ |
| Delete Lenses | ✅ | ✅ | ❌ |
| Start/stop Lenses | ✅ | ✅ | ❌ |
| Configure notification channels | ✅ | ✅ | ❌ |
| Edit notification routing | ✅ | ✅ | ❌ |
| Delete notification channels | ✅ | ✅ | ❌ |
| Manage ignored users | ✅ | ✅ | ❌ |
| Invite team members | ✅ | ❌ | ❌ |
| Change team member roles | ✅ | ❌ | ❌ |
| Remove team members | ✅ | ❌ | ❌ |
| Manage billing and subscriptions | ✅ | ❌ | ❌ |
| View billing details | ✅ | ❌ | ❌ |
| Delete other members’ configurations | ✅ | ❌ | ❌ |
| Manage organization settings | ✅ | ❌ | ❌ |
| Delete organization | ✅ | ❌ | ❌ |
What each role can do
Admin
Full access to everything in the organization. Admins can manage all keywords, Lenses, and notifications; invite and remove team members; assign and change roles; manage billing and subscriptions; manage ignored users; configure all organization settings; and delete the organization.
Write/Edit
Can view and interact with events and manage operational configurations. Users with Write access can view events and the dashboard; create and edit keywords, Lenses, and notification channels; configure notification routing; start and stop Lenses; manage ignored users; and export events.
Write users cannot manage billing or team membership, delete other users’ configurations, or access organization settings. In the team list, this role may appear as an Edit badge.
Read
Read-only access. Read users can view events and the dashboard, filter events, and export events. That’s it. They cannot create, edit, or delete any configurations, manage settings, or access billing.
Assigning and changing roles
Roles are assigned when a team member accepts an invite:
- An Admin opens Team Settings
- The Admin invites the teammate by email
- The Admin assigns the appropriate role when sending the invite
Roles can be changed at any time:
- Go to Team Settings
- Find the team member
- Click Edit Role
- Select the new role
- Save
Recommendations
- Start with least privilege. New members start with Read access and get upgraded only when they need more access.
- Review access periodically. Check who has access and whether their role is still appropriate.
- Keep Admins to a minimum. Fewer Admins means less risk of accidental configuration changes.
Related articles
- Inviting Team Members: how to invite people to your organization
- Managing Multiple Organizations: work with multiple orgs
- Dashboard Overview: tour the dashboard