Roles and Permissions Reference

Reference

The roles available in Messijo organizations and the permissions each role grants. For instructions on inviting team members, see Inviting Team Members.

Team Settings members panel showing a team member email and role.

Organization roles

Messijo supports three roles within an organization: Admin, Write, and Read. The role selector uses Write, while the team member badge may display that role as Edit. Each role has a different level of access to organization settings, configurations, and data.

Permissions matrix

Capability Admin Write/Edit Read
View events and dashboard
Filter and export events
Create keywords
Edit keywords
Delete keywords
Create Lenses
Edit Lenses
Delete Lenses
Start/stop Lenses
Configure notification channels
Edit notification routing
Delete notification channels
Manage ignored users
Invite team members
Change team member roles
Remove team members
Manage billing and subscriptions
View billing details
Delete other members’ configurations
Manage organization settings
Delete organization

What each role can do

Admin

Full access to everything in the organization. Admins can manage all keywords, Lenses, and notifications; invite and remove team members; assign and change roles; manage billing and subscriptions; manage ignored users; configure all organization settings; and delete the organization.

Write/Edit

Can view and interact with events and manage operational configurations. Users with Write access can view events and the dashboard; create and edit keywords, Lenses, and notification channels; configure notification routing; start and stop Lenses; manage ignored users; and export events.

Write users cannot manage billing or team membership, delete other users’ configurations, or access organization settings. In the team list, this role may appear as an Edit badge.

Read

Read-only access. Read users can view events and the dashboard, filter events, and export events. That’s it. They cannot create, edit, or delete any configurations, manage settings, or access billing.

Assigning and changing roles

Roles are assigned when a team member accepts an invite:

  1. An Admin opens Team Settings
  2. The Admin invites the teammate by email
  3. The Admin assigns the appropriate role when sending the invite

Roles can be changed at any time:

  1. Go to Team Settings
  2. Find the team member
  3. Click Edit Role
  4. Select the new role
  5. Save

Recommendations

  • Start with least privilege. New members start with Read access and get upgraded only when they need more access.
  • Review access periodically. Check who has access and whether their role is still appropriate.
  • Keep Admins to a minimum. Fewer Admins means less risk of accidental configuration changes.