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Documentation

Getting StartedKeywordsLensesNotificationsTeamsBillingTroubleshooting

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SupportKeywordsLensesNotificationsBillingOther

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  1. Documentation/
  2. Troubleshooting

Troubleshooting

3 articles in this category.

All Articles

No Mentions Appearing

Common causes for why your keywords aren't matching any mentions and how to fix them.

Too Many False Positives

How to reduce noise when your keywords match too many irrelevant mentions using compound keywords, Lenses, and ignored users.

Notifications Not Arriving

Troubleshoot when events appear in your dashboard but notification alerts aren't being delivered.

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