Need help?
Contact UsBilling FAQs
Yes, you can cancel your subscription at any time. Subscriptions can be managed by any Admin on your team.Read more
You can upgrade or downgrade your plan at any time from your account settings. Changes take effect immediately, and we prorate the difference.Read more
Keyword limits depend on your plan. The free plan includes a limited number of keywords, and paid plans scale up from there. Check the pricing page for exact limits per plan.
The number of Lenses and monthly Lens results depends on your plan. The free plan includes a limited number of Lens results per month, and paid plans scale up. Check the pricing page for exact limits.
Yes. You can start for free with no credit card required. Paid plans start at $10 per month and add more keywords, higher event limits, Lenses, and webhook integrations.
When you reach your monthly event limit, Messijo stops processing new mentions until the next billing cycle resets. You can upgrade your plan at any time to raise your limit.Read more
We accept all major credit and debit cards through Stripe, including Visa, Mastercard, American Express, and Discover.
Plans differ in the number of keywords, monthly event volume, Lenses, and notification channels available. The free plan covers basic keyword monitoring; paid plans add higher limits, Lenses, and webhook integrations.Read more
SMS notifications are not currently available in the dashboard. Use Email, Slack, Discord, or Webhook channels instead.