Plan Quotas Reference

Reference

The quota limits for each Messijo subscription tier. For a conceptual overview of how quotas work, see Understanding Quotas.

Quota types

Each Messijo plan includes two quotas that reset every billing period:

  • Event quota: the maximum number of keyword-matched events that can be collected per billing period
  • Lens result quota: the maximum number of Lens classifications that can be processed per billing period

Plan tiers and limits

Plan Event Quota Lens Result Quota Billing Period
Free 100 50 Monthly
Starter 5,000 1,000 Monthly
Pro 25,000 5,000 Monthly
Business 100,000 25,000 Monthly
Enterprise Unlimited Unlimited Monthly or Annual

How quotas are counted

  • Event quota counts unique matched posts. One post matching two keywords counts as 1 event (deduplicated).
  • Lens result quota counts each Lens classification. One event classified by two Lenses counts as 2 lens results.
  • Events from ignored users do not count against your event quota.
  • Events collected but not classified by a Lens do not count against your lens result quota.

Billing periods

Billing Type Reset Schedule Billing Schedule
Monthly Same date each month (your billing date) at midnight UTC Billed monthly
Annual Quotas reset monthly, but billing is annual Billed annually

Check your current billing date in Team SettingsBilling.

What happens when you hit each limit

Event quota reached

When your event quota is exhausted:

  • New keyword matches stop being collected until the next billing period
  • Existing events remain accessible in your dashboard
  • Notifications for new matches are not sent
  • Your keywords remain configured but inactive until the quota resets

Lens result quota reached

When your lens result quota is exhausted:

  • Lenses stop classifying new events until the next billing period
  • New events are still collected (if event quota remains) but are not classified
  • Notifications based on Lens routing stop working (keyword-based routing continues)
  • Lenses automatically resume when the quota resets

Checking your usage

View your current quota usage at any time:

  1. Go to your Dashboard home page
  2. Look for the quota usage section showing:
    • Events used this billing period (e.g., 842 / 5,000)
    • Lens results used this billing period (e.g., 156 / 1,000)
    • Days remaining in your billing period

You can also see detailed quota information in Team SettingsBilling.

Dashboard quota cards showing current event and Lens result usage for the billing period.

If you’re approaching your limits

  • Remove or pause keywords that generate the most noise
  • Reduce platform selection: monitor only high-signal platforms per keyword
  • Use compound keywords for more precise matching
  • Ignore noisy users: filter out accounts that generate many irrelevant events
  • Stop unnecessary Lenses: only run Lenses that provide value
  • Upgrade your plan for higher quotas