Connecting Discord

How To

If your team already uses Discord, Messijo can post alerts directly to a Discord channel. It’s a good option for keeping everyone informed without adding another tool to the mix.

Prerequisites

• A Discord server where you have admin or manage server permissions
• A Messijo account with at least one keyword configured

Step 1: Open the Notifications page

Go to your dashboard and click Notifications in the header navigation.

Step 2: Add Discord

Click the add action and select Discord.

Step 3: OAuth authorization

You’ll be redirected to Discord’s authorization page:

1. Select your server: choose the Discord server where you want alerts posted
2. Review permissions: Messijo requests permission to:
   • Send messages in channels
   • Read channel list (for channel selection)
   • View the server
3. Click Authorize: authorize Messijo to access your server

Step 4: Select a channel

After authorization, select the channel where alerts should be posted:

1. Choose a channel: pick a text channel in your server. I’d recommend creating a dedicated channel like #messijo-alerts or #brand-mentions.
2. Create a channel first (if needed): in Discord, create a new text channel before connecting. Refresh the channel list in Messijo after creating it.

Channel selection tips:

• Use a dedicated channel so alerts are easy to find
• Consider role-restricted channels if only certain team members should see alerts
• Separate channels for different alert types (e.g., #competitor-alerts, #support-mentions)

Step 5: Confirm the connection

After OAuth completes, return to Notifications and check the Discord notification card:

1. The card should show Connected
2. The server and channel should match the destination you selected
3. If it is still marked Not Connected, open the card settings and use Connect Discord again

Step 6: Assign keywords

Now that Discord is connected, assign it to your keywords:

1. Go to Keywords
2. Open the keyword card settings and choose Notifications
3. Select your Discord channel in the dialog
4. Save

Future matches for this keyword will post to your Discord channel.

What the notification looks like

Discord notifications from Messijo include:

• Keyword that matched
• Platform where the mention was found
• Author username
• Content snippet of the post
• Link to the original post
• Lens details (if Lenses are configured)
• Timestamp of the original post

Managing your Discord connection

• Change channel: go to Notifications, edit the Discord channel, and select a different channel
• Disconnect: go to Notifications, click remove on the Discord channel
• Revoke access: go to Discord’s authorized apps page (discord.com/settings/authorized-apps) to revoke Messijo’s access

Troubleshooting

Messages not appearing in Discord

• Verify the Messijo bot is in the server and has permission to send messages in the target channel
• Check channel permissions: make sure “Send Messages” is enabled for the Messijo bot role
• Confirm the channel hasn’t been deleted or renamed

Bot lost access after server changes

If you reorganize roles or permissions, the Messijo bot may lose access. Re-authorize by removing and re-adding the Discord connection.

Where to go next

• Connecting Slack: set up Slack notifications
• Notification routing: route different keywords to different channels
• Webhook setup: send alerts to any HTTP endpoint